Welcome to Skinofy. Shop. By accessing or using our website, you agree to be bound by the following terms and conditions (“Terms”). Please read them carefully before purchasing or using any services provided by Skinofy. Shop. If you do not agree with any part of these Terms, you should discontinue the use of the website immediately.
1. General Information
1.1 Company Information: Skinofy. Shop is an e-commerce platform specializing in skincare products. All products sold are subject to availability.
1.2 Age Requirement: By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
1.3 Modification of Terms: Skinofy. Shop reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website constitutes acceptance of such changes.
2. Account Creation and Use
2.1 Account Responsibility: You are responsible for maintaining the confidentiality of your account and password and restricting access to your account.
2.2 Account Termination: Skinofy. Shop reserves the right to terminate accounts, cancel orders, or refuse service at its sole discretion without prior notice.
3. Product Information
3.1 Accuracy: We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. If a product is listed at an incorrect price, we reserve the right to cancel or refuse orders placed for that product.
3.2 Usage: All products should be used as directed. Skinofy. Shop is not responsible for misuse or adverse effects caused by improper application.
4. Orders and Payments
4.1 Order Confirmation: Placing an order does not guarantee acceptance. Orders are confirmed only when you receive an email confirmation.
4.2 Payment Methods: We accept payments via credit/debit cards, UPI, net banking, and other payment methods as displayed at checkout. Payment is required in full before orders are processed.
4.3 Cancellation Policy: Orders can be cancelled within 24 hours of placement. After this period, cancellations may not be accepted.
5. Shipping and Delivery
5.1 Shipping Policy: Skinofy. The shop offers shipping to specified locations. Delivery times may vary depending on your location and selected shipping method.
5.2 Delivery Delays: We are not responsible for delays caused by courier partners, customs, or other external factors beyond our control.
5.3 Shipping Costs: Shipping fees are calculated at checkout. Free shipping offers, if applicable, will be mentioned on the website.
6. Returns and Refunds
6.1 Return Eligibility: Products can be returned only if they are defective, damaged during transit, or incorrect. Items must be unused, in original packaging, and reported within 7 days of delivery.
6.2 Refund Policy: Refunds are processed within 7-10 business days after the returned product is received and inspected. Refunds are issued via the original payment method.
6.3 Non-Returnable Items: Certain items, such as opened skincare products, gift cards, and promotional items, are non-returnable.
7. Intellectual Property
7.1 Ownership: All content on Skinofy.shop, including images, text, logos, and graphics, is the property of Skinofy. Shop and is protected by copyright and trademark laws.
7.2 Prohibited Use: Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
8. Limitation of Liability
Skinofy. Shop is not liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use our website or products.
9. Privacy Policy
Your use of Skinofy. Shop is also governed by our Privacy Policy, which can be accessed here. The Privacy Policy explains how we collect, use, and protect your personal information.
10. Governing Law
These Terms are governed by and construed by the laws of [Your Country/Region], and any disputes will be subject to the exclusive jurisdiction of the courts of [Your City/Region].
11. Contact Us
If you have any questions regarding these Terms, please contact us:
- Email: support@skinofy.shop
- Phone: +[7304116209]